ME-COW® FAQ
Q - How long does the battery last for?
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There's no simple answer to this as it depends on the intensity of Me-Cow® use. Please read the below article for more detailed information about caring for and prolonging the life of your battery. Caring for your Me-Cow Battery
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Example - Me-Cow® has been run at a cutting pre-works for over 4 hours continuously before requiring a battery recharge.
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We STRONGLY recommend plugging your Me-Cow® into power to trickle charge the battery whilst in use wherever possible, this keeps your battery topped up and ready to go.
Q - What is the best way to use my remote?
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For optimal performance, set up your unit on the same side you use to operate your remote - i.e. if you operate the remote from your right hand set your unit up on the right hand side of your run - left handed remote operators set up unit on left side of run.
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Depending on which remote control you have you will maximise your antenna signal by having it facing away from your body.
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Left Image - Face the red square away from your body
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Right Image - Face the red tab on the top of your finger away from your body
Q - How do I pay for my Me-Cow?
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Once you confirm your order with us we will email you an invoice complete with bank details for payment. We require a minimum of 50% deposit to confirm your order with your balance payable upon completion and prior to postage of your Me-Cow®.
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Payments can be taken via bank transfer or PayPal.
Q - When will I get my Me-Cow® and how will I receive it?
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As we manufacture all Me-Cow® units ourselves (we don't import them) it generally takes an average of 3 weeks for your order.
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We post all Me-Cow® units via Australia Post with package tracking and we require signature upon delivery.
Q - How much is postage?
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Postage costs to anywhere in Australia for your Me-Cow® are INCLUDED in your purchase price.
Q - Do I need to buy anything else to set up and run my Me-Cow®?
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No, our Me-Cow® units come complete with all you need to get up and running. All you need to have is a fairly level work area, somewhere to hang your Me-Cow® (even over the bullbar of a ute will do!) and a sturdy fixed point for the idle pulley at the other end (we've even occy strapped it around a tree!).
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We do highly recommend you always cover your Me-Cow® if it is left outside to protect it from the elements, dust and dirt. Custom fitted covers are available for purchase.
Q - How do I set up my Me-Cow® and how long does it take?
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We have created a 'Me-Cow® Set-up' video which shows you how to set up your Me-Cow®. Timing from unpacking the Me-Cow® unit to completion most people are up and running in under 10 minutes.
Q - How tight do I need my cord?
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Your cord should be firm (so the flag does not drag on the ground) but not super tight - a little sag in the middle is a good thing! You should be able to stretch and pull the rope on and off the pulley on the Me-Cow®, if you cannot then it is too tight and you may destroy your pulley, blow a fuse or drain your battery very quickly!
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You may need to raise the height of your Me-Cow® and idle pulley for longer working runs.
Q - Help, I lost my remote control! Can I get a new one and does it need to be programmed?
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Don't worry, we have replacement remote controls available for purchase. We have specifically designed our remotes to be universal so no need to code or program your new remote.
Q - Do I need to cover my Me-Cow when not in use?
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Your Me-Cow® unit is shower proof but like ANY tool or piece of equipment it needs to be protected from the elements. We sell covers custom designed to fit your Me-Cow® or you can bring your Me-Cow® inside - it weighs less than 11 kg (including the battery) so is highly portable - you can carry it on your horse!
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Your remote control is definitely NOT waterproof - so don't forget to take it out of your pocket before doing the washing.
Q - I've blown a fuse - how to I replace it?
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Switch off your Me-Cow and CAREFULLY unscrew your front cover off and check the internal circuit board. You will see 2x mini blade fuses, you can 15amp mini blade fuses to replace.
Q - What does RAMP up/down mean?
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You can adjust your ramp up and ramp down on both our PRO and PRO PLU Models. Ramp up time is the time it takes for the Me-Cow to accelerate up to your set travel speed (how quickly the flag takes off) and ramp down time is the time it takes for the Me-Cow to decelerate to the stop (how quickly the flag stops)