FAQ | Me-Cow Mechanical Cow

ME-COW® FAQ

Q - How long does the battery last for?

There's no simple answer to this as it depends on the intensity of Me-Cow® use. Please read the below article for more detailed information about caring for and prolonging the life of your battery. Caring for your Me-Cow Battery
Example - Me-Cow® has been run at a cutting pre-works for over 4 hours continuously before requiring a battery recharge.
We STRONGLY recommend plugging your Me-Cow® into power to trickle charge the battery whilst in use wherever possible, this keeps your battery topped up and ready to go.

Q - What is the best way to use my remote?

For optimal performance, set up your unit on the same side you use to operate your remote - i.e. if you operate the remote from your right hand set your unit up on the right hand side of your run - left handed remote operators set up unit on left side of run.
Depending on which remote control you have you will maximise your antenna signal by having it facing away from your body.
Left Image - Face the red square away from your body
Right Image - Face the red tab on the top of your finger away from your body

Q - How do I pay for my Me-Cow?

Once you confirm your order with us we will email you an invoice complete with bank details for payment. We require a minimum of 50% deposit to confirm your order with your balance payable upon completion and prior to postage of your Me-Cow®.
Payments can be taken via bank transfer or PayPal.

Q - When will I get my Me-Cow® and how will I receive it?

As we manufacture all Me-Cow® units ourselves (we don't import them) it generally takes an average of 3 weeks for your order.
We post all Me-Cow® units via Australia Post with package tracking and we require signature upon delivery.

Q - How much is postage?

Postage costs to anywhere in Australia for your Me-Cow® are INCLUDED in your purchase price.

Q - Do I need to buy anything else to set up and run my Me-Cow®?

No, our Me-Cow® units come complete with all you need to get up and running. All you need to have is a fairly level work area, somewhere to hang your Me-Cow® (even over the bullbar of a ute will do!) and a sturdy fixed point for the idle pulley at the other end (we've even occy strapped it around a tree!).
We do highly recommend you always cover your Me-Cow® if it is left outside to protect it from the elements, dust and dirt. Custom fitted covers are available for purchase.

Q - How do I set up my Me-Cow® and how long does it take?

We have created a 'Me-Cow® Set-up' video which shows you how to set up your Me-Cow®. Timing from unpacking the Me-Cow® unit to completion most people are up and running in under 10 minutes.

Q - How tight do I need my cord?

Your cord should be firm (so the flag does not drag on the ground) but not super tight - a little sag in the middle is a good thing! You should be able to stretch and pull the rope on and off the pulley on the Me-Cow®, if you cannot then it is too tight and you may destroy your pulley, blow a fuse or drain your battery very quickly!
You may need to raise the height of your Me-Cow® and idle pulley for longer working runs.

Q - Help, I lost my remote control! Can I get a new one and does it need to be programmed?

Don't worry, we have replacement remote controls available for purchase. We have specifically designed our remotes to be universal so no need to code or program your new remote.

Q - Do I need to cover my Me-Cow when not in use?

Your Me-Cow® unit is shower proof but like ANY tool or piece of equipment it needs to be protected from the elements. We sell covers custom designed to fit your Me-Cow® or you can bring your Me-Cow® inside - it weighs less than 11 kg (including the battery) so is highly portable - you can carry it on your horse!
Your remote control is definitely NOT waterproof - so don't forget to take it out of your pocket before doing the washing.

Q - I've blown a fuse - how to I replace it?

Switch off your Me-Cow and CAREFULLY unscrew your front cover off and check the internal circuit board. You will see 2x mini blade fuses, you can 15amp mini blade fuses to replace.

Q - What does RAMP up/down mean?

You can adjust your ramp up and ramp down on both our PRO and PRO PLU Models. Ramp up time is the time it takes for the Me-Cow to accelerate up to your set travel speed (how quickly the flag takes off) and ramp down time is the time it takes for the Me-Cow to decelerate to the stop (how quickly the flag stops)

ME-COW® FAQ

Q - How long does the battery last for?

There's no simple answer to this as it depends on the intensity of Me-Cow® use. Please read the below article for more detailed information about caring for and prolonging the life of your battery. Caring for your Me-Cow Battery

Example - Me-Cow® has been run at a cutting pre-works for over 4 hours continuously before requiring a battery recharge.

We STRONGLY recommend plugging your Me-Cow® into power to trickle charge the battery whilst in use wherever possible, this keeps your battery topped up and ready to go.

​

Q - What is the best way to use my remote?

For optimal performance, set up your unit on the same side you use to operate your remote - i.e. if you operate the remote from your right hand set your unit up on the right hand side of your run - left handed remote operators set up unit on left side of run.

Depending on which remote control you have you will maximise your antenna signal by having it facing away from your body.

Left Image - Face the red square away from your body

Right Image - Face the red tab on the top of your finger away from your body

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Q - How do I pay for my Me-Cow?

Once you confirm your order with us we will email you an invoice complete with bank details for payment. We require a minimum of 50% deposit to confirm your order with your balance payable upon completion and prior to postage of your Me-Cow®.

Payments can be taken via bank transfer or PayPal.

Q - When will I get my Me-Cow® and how will I receive it?

As we manufacture all Me-Cow® units ourselves (we don't import them) it generally takes an average of 3 weeks for your order.

We post all Me-Cow® units via Australia Post with package tracking and we require signature upon delivery.

Q - How much is postage?

Postage costs to anywhere in Australia for your Me-Cow® are INCLUDED in your purchase price.

Q - Do I need to buy anything else to set up and run my Me-Cow®?

We do highly recommend you always cover your Me-Cow® if it is left outside to protect it from the elements, dust and dirt. Custom fitted covers are available for purchase.

​

Q - How do I set up my Me-Cow® and how long does it take?

We have created a 'Me-Cow® Set-up' video which shows you how to set up your Me-Cow®. Timing from unpacking the Me-Cow® unit to completion most people are up and running in under 10 minutes.

​

Q - How tight do I need my cord?

You may need to raise the height of your Me-Cow® and idle pulley for longer working runs.

Q - Help, I lost my remote control! Can I get a new one and does it need to be programmed?

Don't worry, we have replacement remote controls available for purchase. We have specifically designed our remotes to be universal so no need to code or program your new remote.

​

Q - Do I need to cover my Me-Cow when not in use?

Your remote control is definitely NOT waterproof - so don't forget to take it out of your pocket before doing the washing.

​

Q - I've blown a fuse - how to I replace it?

Switch off your Me-Cow and CAREFULLY unscrew your front cover off and check the internal circuit board. You will see 2x mini blade fuses, you can 15amp mini blade fuses to replace.

​

Q - What does RAMP up/down mean?

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